denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote2010-05-27 05:03 am

(no subject)

I am stunned, pleased, and incredibly thankful for the response everyone's given to the update page redesign post. Seriously, guys. I mean, seriously.

When I worked on LJ, we used to have the rule that the designer and programmer responsible for any major changes weren't allowed to read the comments of the news post announcing the change, because the comments would be so vicious that it would destroy all motivation; someone else would have to read and collate the feedback. I told [personal profile] fu that she wasn't allowed to read the news post comments at first, because I was still in that mindset, and by the time we'd hit something like 50 comments -- all of which were excited, energetic, and full of thoughtful, positive, and useful suggestions for improvement -- I lifted that restriction, because the response was just that good.

I'm not talking about the fact that nearly everyone so far likes the design (although -- as the person who sketched the first draft of it, the one that [personal profile] fu improved so much -- that certainly helps!); I'm talking about the fact that every single comment has been helpful and productive. I swear, people could've been telling us that they wanted to change everything about it as long as it was phrased the way things have been getting phrased!

I should've known better, because over and over again, you guys have proven that you are just that awesome. I've seen it time and again in [site community profile] dw_news, [site community profile] dw_biz, and [site community profile] dw_suggestions: I don't think there's a single site out there with users this thoughtful, articulate, careful, and dedicated to the improvement of the site for everybody, not just for themselves. And I can't tell you how much of a relief it is, as a site owner, to know that our users are so dedicated to the good of the community and of the site.

In short, I adore you guys. All of you. (Yes, even you, there in the back.) Thank you for being absolutely awesome. Every time I start getting frustrated or fed up about the sheer amount of stuff involved in running this site, something like this happens, and I am flush with love about the fact we have such damn awesome users.
ninetydegrees: Art: self-portrait (believe)

[personal profile] ninetydegrees 2010-05-27 04:07 pm (UTC)(link)
You try to give us your best so we try to give you our best too. If you listen we will listen; if you explain we will explain; if you ask us for our opinions and suggestions and really mean it we will try to make these as useful and sensible as possible; if you give us regular updates and answer our questions we will be understanding and patient; if you tell us what to expect we will not be surprised and will react in a calm, thoughtful manner. /2 cents
Edited 2010-05-27 16:08 (UTC)
kerravonsen: (Default)

[personal profile] kerravonsen 2010-05-29 01:12 am (UTC)(link)
Exactly.