denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote2009-05-04 01:51 am

Where to go for help!

If you're having a problem with Dreamwidth, please contact Support. I do regret that I can't reply to Dreamwidth-specific issues that are left as comments to this journal, in private message, or in email -- [staff profile] mark and I are tremendously swamped, and we need to redirect all issues, problems, and questions to the support board instead of trying to coordinate having reports in multiple places.

You can use the following categories:

Site Interface: If you're having a technical problem with Dreamwidth or you'd like to report a bug.
Importer: If you're having problems importing your content from another site.
Entries: If you're having problems with entries to your journal.
Styles: If you're having problems designing the look of your journal.

Account Payments: If you're having a problem with a payment for your account, or want to discuss bulk account creation. (Or, you can email accounts@dreamwidth.org.)
Terms of Service: If you believe another user has violated the Terms of Service, or would like clarification on any of the points of the Terms of Service. (Or, you can email abuse@dreamwidth.org.)
Feedback: If you'd like to provide an opinion on dreamwidth.org the service. (Or, you can email feedback@dreamwidth.org.)
Webmaster: If you need to contact site staff for any other reason. (Or, you can email webmaster@dreamwidth.org.)

You can make suggestions by using the site's Suggestions form, and read and review others' suggestions -- as well as talking over the best possible implementation -- in the [site community profile] dw_suggestions community!