[sticky entry] Sticky: Where to go for help!

May. 4th, 2009 01:51 am
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
If you're having a problem with Dreamwidth, please contact Support. I do regret that I can't reply to Dreamwidth-specific issues that are left as comments to this journal, in private message, or in email -- [staff profile] mark and I are tremendously swamped, and we need to redirect all issues, problems, and questions to the support board instead of trying to coordinate having reports in multiple places.

You can use the following categories:

Site Interface: If you're having a technical problem with Dreamwidth or you'd like to report a bug.
Importer: If you're having problems importing your content from another site.
Entries: If you're having problems with entries to your journal.
Styles: If you're having problems designing the look of your journal.

Account Payments: If you're having a problem with a payment for your account, or want to discuss bulk account creation. (Or, you can email accounts@dreamwidth.org.)
Terms of Service: If you believe another user has violated the Terms of Service, or would like clarification on any of the points of the Terms of Service. (Or, you can email abuse@dreamwidth.org.)
Feedback: If you'd like to provide an opinion on dreamwidth.org the service. (Or, you can email feedback@dreamwidth.org.)
Webmaster: If you need to contact site staff for any other reason. (Or, you can email webmaster@dreamwidth.org.)

You can make suggestions by using the site's Suggestions form, and read and review others' suggestions -- as well as talking over the best possible implementation -- in the [site community profile] dw_suggestions community!
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Who's got stuff for the Monday update? I don't know if I'll get to it until Tuesday, but still ...

All open: 604
All assigned: 145
All assigned, no patch: 124
All unassigned: 459
Blocking launch: 32
Bugs only: 412
Enhancements only: 192
Needs-commit: 23
Needs-review: 21
Needs-commit-been-reviewed: 8
All resolved: 1702

LCA talk

Jan. 20th, 2010 11:17 pm
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
The slides from our presentation are up here: Build Your Own Contributors, One Part at a Time. I'll post video when it's available!

(Now, to figure out what we're going to pitch for OSCON.)
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Who's got stuff for the Monday news post?
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Who's got stuff for the update?
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Okay, this is awesome: Dreamwidth's Diversity Is its Strength, in LinuxPlanet today.

(By our very own [personal profile] juliet!)
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
All open: 610
All assigned: 179
All assigned, no patch: 138
All unassigned: 431
Blocking launch: 35
Bugs only: 401
Enhancements only: 209
Needs-commit: 45
Needs-review: 41
Needs-commit-been-reviewed: 8
All resolved: 1608
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
I'm going to start making a todo list so I stop losing track of what I should be doing!

This week:

* Answer [profile] julietk's email interview questions
* existing docs scrub
* new docs writing
* Bugzilla tidy
* Code something. Anything.
* Revise my review- patches.
* Clean out my inboxes
* spreadsheet of CLAs
* recluster account settings tabs based on card sort results
* post for feedback about same
* write post about "why options are usually bad UI"
* nail [staff profile] mark to AIM to brainstorm on update/editjournal redesigns
* finalize december paid time promotion with [staff profile] mark
* review some patches
* write post about online gendered threatening behaviors i have known and loved
* bugzilla nags
* thing-a-thon proposal

I'm sure I'm forgetting stuff, but that's what I remembered wanting to accomplish for the rest of the week.
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
All open: 607
All assigned: 188
All assigned, no patch: 149
All unassigned: 419
Blocking launch: 35
Bugs only: 401
Enhancements only: 206
Needs-commit: 45
Needs-review: 41
Needs-commit-been-reviewed: 11
All resolved: 1594
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Who's got stuff for the update? Sound off at me!
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
All open: 542
All assigned: 184
All assigned, no patch: 151
All unassigned: 358
Blocking launch: 34
Bugs only: 367
Enhancements only: 175
Needs-commit: 40
Needs-review: 34
Needs-commit-been-reviewed: 13
All resolved: 1581
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Who's got stuff for the update?
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
All open: 554
All assigned: 185
All assigned, no patch: 157
All unassigned: 369
Blocking launch: 35
Bugs only: 375
Enhancements only: 179
Needs-commit: 36
Needs-review: 29
Needs-commit-been-reviewed: 14
All resolved: 1549
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Who's got stuff for the update?
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
The OTW's Archive Of Our Own goes into open beta in a few hours, and I wanted to say congratulations to everyone who helped to get it there. I certainly know what it's like to bite your nails in the last few hours before a thing you built has people moving in and beating down the doors!

To the best of anyone's knowledge, the Archive Of Our Own (or, as I've been seeing people calling it, the AO3) and Dreamwidth are the only two majority-female open source projects on the internet. We're also the only two projects I know of that have gone out of our way to encourage, tutor, mentor, and develop newcomers. We aren't run by the same people and we aren't working on the same end results, but we've swapped some ideas a few times, and every time I've talked to anybody at the OTW I've been impressed by their dedication, their determination, and their commitment to quality.

So cheers to the OTW code and systems teams, and I hope you ladies get a chance tonight/tomorrow to sit down, put your feet up, have a glass of your beverage of choice, and toast yourselves and your hard work, because you've certainly earned it. Tomorrow's the culmination of nearly two years of hard work. It's also only the beginning. I hope that everyone who's worked on the project finds it just as satisfying watching people use your stuff as we've found Dreamwidth. Congratulations to you all!
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
I think I've finally figured out one of the questions I need to ask in order to work through the next project bit I need to do:

So, you've loaded the update page and you are about to write an entry. What steps, and in what order, do you do it in?

For instance, for me it's:

1. Pick journal to post to.
2. Write entry.
3. Pick subject.
4. Add tags.
5. Change comment settings if necessary.
6. Pick security level if other than default.
7. Preview, if there's anything more complicated than a few links.
8. Hit post.
9. Immediately view entry to make sure it isn't fucked.

(You'll notice the lack of 'pick icon' or 'add mood/music' -- I never do.)

What's yours?

Update

Nov. 7th, 2009 07:08 am
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Who's got stuff for the update?

bug count

Nov. 2nd, 2009 01:42 am
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
All open: 564
All assigned: 194
All assigned, no patch: 154
All unassigned: 370
Blocking launch: 37
Bugs only: 376
Enhancements only: 188
Needs-commit: 49
Needs-review: 43
Needs-commit-been-reviewed: 13
All resolved: 1481
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Notes to self for this week's update:

* synthesis of the invite code discussion from last week
* new-default-layout poll
* NaNo promo (say that 10 times fast)
* What else does the spellcheck dictionary need?


Who else has stuff?
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
All open: 560
All assigned: 168
All assigned, no patch: 153
All unassigned: 392
Blocking launch: 37
Bugs only: 366
Enhancements only: 194
Needs-commit: 22
Needs-review: 16
Needs-commit-been-reviewed: 9
All resolved: 1468
Page generated Feb. 9th, 2010 08:43 pm
Powered by Dreamwidth Studios