[sticky entry] Sticky: Where to go for help!

May. 4th, 2009 01:51 am
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
If you're having a problem with Dreamwidth, please contact Support. I do regret that I can't reply to Dreamwidth-specific issues that are left as comments to this journal, in private message, or in email -- [staff profile] mark and I are tremendously swamped, and we need to redirect all issues, problems, and questions to the support board instead of trying to coordinate having reports in multiple places.

You can use the following categories:

Site Interface: If you're having a technical problem with Dreamwidth or you'd like to report a bug.
Importer: If you're having problems importing your content from another site.
Entries: If you're having problems with entries to your journal.
Styles: If you're having problems designing the look of your journal.

Account Payments: If you're having a problem with a payment for your account, or want to discuss bulk account creation. (Or, you can email accounts@dreamwidth.org.)
Terms of Service: If you believe another user has violated the Terms of Service, or would like clarification on any of the points of the Terms of Service. (Or, you can email abuse@dreamwidth.org.)
Feedback: If you'd like to provide an opinion on dreamwidth.org the service. (Or, you can email feedback@dreamwidth.org.)
Webmaster: If you need to contact site staff for any other reason. (Or, you can email webmaster@dreamwidth.org.)

You can make suggestions by using the site's Suggestions form, and read and review others' suggestions -- as well as talking over the best possible implementation -- in the [site community profile] dw_suggestions community!
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
All open: 880
All assigned: 176
All assigned, no patch: 153
All unassigned: 704
Bugs only: 546
Enhancements only: 334
Needs-commit: 17
Needs-review: 27
All resolved: 3324
All resolved-fixed: 2938
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Happy 2012 to everyone! May your 2012 be full of kittens and puppies and rainbows and shiny happy things.
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Has anyone made a directory of RP games on DW, or is there a players-wanted ads community anywhere? I'd like to link it in a news update, but I can't find one!

afk dammit

Oct. 11th, 2011 10:30 pm
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
for those whove been looking for me: hand/wrist probs from surprise cyst needing emergency surgery next week. no idea how long i'll be out but i'll at least have sarah to dictate to for big stuff! rec me tv and movies for recovery?
Dreamsheep labeled 'denise' and 'the suit'
I wish to proudly announce that this morning, we passed a major milestone: 3000 bugs resolved.

Not only is this an incredibly amazing rate of development, it's so awesome to open the Bugzilla queries for all resolved and all resolved/fixed (which are the ones that were specifically resolved via a patch, not resolved because they were duplicate/invalid/not something we wanted to do/fixed by proxy with another patch, etc, and which is at 2656 bugs) and see so many different names -- many of whom I know had never programmed in Perl before joining us, or who had never programmed at all.

I firmly believe we have the best darn development team of any project out there -- and we have a lot of fun while we're doing it. Y'all rock, people. Pat yourselves on the back!
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
I mentioned in irc this evening that I was working from bed, since [personal profile] sarah woke up in the middle of the night and, finding herself chilly, stumbled into the office to ask me to bring my laptop back to bed with me. (I am the resident space heater in this marriage, you see.) I mentioned in irc that not only was I working from bed in my pajamas, I had every living thing in the house (barring the downstairs apartment) within a 2-foot radius of me, and 3/4ths of the other living creatures in this house were in fact touching me.

This prompted a series of questions about fashions in which people code that are not suitable for public viewing. Therefore, I am making a poll:

Poll #7876
Open to: All, detailed results viewable to: All, participants: 96



At home, I regularly code:

View Answers

Without pants on
45 (46.9%)

In pajamas
65 (67.7%)

In bed
43 (44.8%)

In my underwear
44 (45.8%)

Naked
23 (24.0%)

While drinking (alcohol)
21 (21.9%)

While drinking (highly caffeinated drinks)
50 (52.1%)

With a cat draped over me
40 (41.7%)

With a dog draped over me
11 (11.5%)

In some other fashion not fit for public viewing
24 (25.0%)



([personal profile] kjwcode proposes the next step: pair programming in pajamas.)

w00t

Aug. 19th, 2011 03:40 am
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
We are currently 6 bugs away from 3000 resolved bugs :)

All open: 833
All assigned: 196
All assigned, no patch: 177
All unassigned: 637
Bugs only: 508
Enhancements only: 325
Needs-commit: 18
Needs-review: 20
All resolved: 2994
All resolved-fixed: 2652

graph )
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
I've been watching the debate raging around Google Plus's crackdown on "names they perceive to be insufficiently 'real'" with interest, and was really happy to see the "soft launch" of My Name Is Me, a project intending to shed light on the fact that self-chosen names are not "fake names" and that anonymity, pseudonymity, and the use of self-chosen names (I've seen some people moving to call that state "autonymity", which I like a lot) is not harmful to the health and well-being of an online service.

This is something I care about a lot. )

I am disappointed in Google for taking such a simplistic, reductionist approach to the problem of online abuse, harassment, and reputation. They can do better.
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Small code tour: 8 bugs. Looking to have it by today (thur) evening in my time (EDT).
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Anybody want to teleport out here and make a Starbucks run on my behalf?

(Woke up at 3PM yesterday. Will be up until at least 3PM today, probably about 2-3 hours later, depending on how fast the last batch of seed accounts sell out. At least I get a two-hour break until the next batch goes on sale!)
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Today, [staff profile] fu pushed the patch that officially removes the "beta" from the DW logo.

OUR LITTLE BABY IS GROWING UP.

On the one hand, I can't believe it's been two years already; it feels like just yesterday that [staff profile] mark and I were staring at each other and hyperventilating over it almost being the moment while [personal profile] janinedog and [personal profile] sarah looked on tolerantly and tried to calm us down. On the other hand, it feels like I've been doing this for years.

Building Dreamwidth has never been easy, but so far, it has been one of the, if not the, most rewarding, meaningful, and happiness-producing things I've done in my life. I get all emotional whenever I start thinking about it (or talking about it, or writing about it), because, just ... *hands* I LOVE YOU GUYS. ALL OF YOU. THAT IS ALL.
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
I've seen people wondering why imports are taking so @)#$(*& long. This might help shed some light:

a very small excerpt from our job logs )

1) LJ is still under wicked load due to the DDoS they're experiencing. This can mean the site timing out when we try to contact them for the data.

2) Every time LJ is inaccessable when the importer tries to hit it, the job goes on pause to retry again in a few seconds. It retries up to five times before giving up.

3) There are lots and lots and lots of people trying to import right now. (This means that imports from sites other than LJ will be slow too, because they enter the queue behind all the LJ import jobs.)

If I had to guess, I'd say the existing import queue as it stands right this very minute would take at least 24 hours to clear, because of a combination of the three above items. Please, please, please be patient!
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
I saw an entry posted the other day where someone said sie was disappointed with (among other things) DW's development pace slowing down: new features being released more slowly, things that we were working on delayed/postponed, etc. And there were totally some valid criticisms in there, don't get me wrong! (In fact, I'm not linking it because I don't want there to be an overwhelming impassioned defense of DW in hir comments.) But that's one criticism that made me realize I've been doing a poor job of explaining precisely what's been going on in DW development and why there's been a paucity of user-facing changes, which can look to an outsider like there's a massive slowdown going on in DW development.

The answer is at once both very simple and very complicated: we've spent the past six months or so concentrating on paying down our technical debt.

So, what's technical debt, anyway? )
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
Who's got stuff for the update? Leave it over here!

Update

Feb. 1st, 2011 07:31 am
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
I have vague hopes of having internet for long enough to write an update tomorrow, so please for the love of God give me things to talk about!

update

Dec. 7th, 2010 09:23 pm
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
who has stuff for the update?
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
[personal profile] pinepig/[personal profile] red_trillium gave me a link to books of his photography, along with a CafePress store where you could buy prints of it, and it occurred to me that I keep (and promote) a list of DW crafters/artisans, but not a list of writers, photographers, yadda with links to their work so that people can view and/or buy it.

So, this is that list. If you've got creative work in any tangible form that's purchaseable by someone, leave a link to where that work is listed/purchaseable/yadda!

List of DW users creative work )
Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome
If you are Dana from New Jersey, and you recently mailed in a check for payment, please contact us at accounts@dreamwidth.org! The order # is wrong on the check and our usual methods of fixing it when that happens aren't turning up the right one.
Page generated Jan. 29th, 2012 12:17 am
Powered by Dreamwidth Studios